Karolina Gliwska-Szałankiewicz
Seminars
Monday 19th October 2026
Workshop C – Running EAPs Day to Day – Handling Operational Reality Without Losing Control
2:45 pm
- Handling incomplete or inconsistent requests from physicians without delaying patient access unnecessarily
- Managing grey areas, deviations, and edge cases that arise outside written procedures
- Differentiating issues that can be progressed within existing processes from those that require escalation or rework
- Building confidence in making pragmatic, defensible decisions while maintaining compliance and internal credibility
